The BounceBack® team includes registered clinical psychologists, administrative staff, and over 60 coaches who offer telephone support in over 15 different languages.
The coaches come from a variety of backgrounds, including psychology, social work, and people with lived experience. All coaches receive extensive training by the clinical psychologists in the delivery of the BounceBack® program. They also receive ongoing support from the clinical psychologists and are regularly monitored once their formal training is completed. In addition, all team members receive training in other areas, including Youth BounceBack® training, Mental Health First Aid, cultural and LGBTQ+ competency, and trauma-informed care.
BounceBack® gives you access to materials and resources that can be customized to fit your needs. You will have access to workbooks, activities, videos, and a trained coach who can provide up to six telephone sessions.
Want someone to cheer you on and encourage you to reflect? Work with one of our trained BounceBack® coaches, who will help you learn skills to improve your mental health in up to six telephone sessions. You pick the topics you want to work on from our nine booklets and your coach supports and encourages you along the way. Think of it as having a personal guide through the program. Coaching is available in many languages, but you will need to have a basic English reading level in order to work through the workbooks.
Check out the materials
You can choose from 20 different workbooks that include titles such as Understanding Worry and Stress, Overcoming Sleep Problems, Being Assertive, Practical Problem-Solving Skills, Changing Extreme and Unhelpful Thinking, Building Relationships with Your Family and Friends and Planning for the Future. View the complete list of titles and short descriptions here. Shorter format booklets are also available for individuals who may be overwhelmed by the longer format workbooks. You can choose from 12 different booklets that include titles such as Why Do I Feel So Bad?, I Can’t Be Bothered Doing Anything, and 10 Things You Can Do To Feel Happier Straight Away. And don’t forget about our online videos that are available at any time (using access code: bbtodayon).
BounceBack® Today Videos
Want to watch something first or while you’re waiting for your coaching sessions to begin? We’ve got you covered. Get tips on managing your mood, sleeping better, building confidence, increasing activity, and problem solving through our online video series. Pick and choose which topics would be most useful. Videos are available in English, French, Arabic, Farsi, Cantonese, Mandarin, and Punjabi.