The BounceBack® team includes registered clinical psychologists, administrative staff, and over 60 coaches who offer telephone support in over 15 different languages.

The coaches come from a variety of backgrounds, including psychology, social work, and people with lived experience. All coaches receive extensive training by the clinical psychologists in the delivery of the BounceBack® program. They also receive ongoing support from the clinical psychologists and are regularly monitored once their formal training is completed. In addition, all team members receive training in other areas, including Youth BounceBack® training, Mental Health First Aid, cultural and LGBTQ+ competency, and trauma-informed care.

BounceBack® gives you access to materials and resources that can be customized to fit your needs. You will have access to workbooks, activities, videos, and a trained coach who can provide up to six telephone sessions.

BounceBack® Coaching

Want someone to cheer you on and encourage you to reflect? Work with one of our trained BounceBack® coaches, who will help you learn skills to improve your mental health in up to six telephone sessions. You pick the topics you want to work on from our nine booklets and your coach supports and encourages you along the way. Think of it as having a personal guide through the program. Coaching is available in many languages, but you will need to have a basic English reading level in order to work through the workbooks.

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BounceBack® Today Videos

Want to watch something first or while you’re waiting for your coaching sessions to begin? We’ve got you covered. Get tips on managing your mood, sleeping better, building confidence, increasing activity, and problem solving through our online video series. Pick and choose which topics would be most useful. Videos are available in English, French, Arabic, Farsi, Cantonese, Mandarin, and Punjabi.

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